YP
Yolanda P
1 reviews | Active since Jan 2011
13 Jun 2020, 20:09
Accounts Blunder
I was charged interest on my account and I always pay on time. Then I was told my acc is a 12 mth acc, but it has always been a 6 mth acc. Now they want me to phone them. The phone call will cost more than the interest. I prefer they contact me and set things straight.
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Edcon's replyOfficial
14 Jun 2020, 09:57Good Day Mrs Yolanda
Thank you for brining this to our attention.
Kindly be advised that we have done an immediate escalation for your query and will be keeping you updated with feedback.
We humbly apologize for the inconvenience and frustration caused to you.
Your reference: ***/GO
Kind Regards
The Edgars Team
Thank you for brining this to our attention.
Kindly be advised that we have done an immediate escalation for your query and will be keeping you updated with feedback.
We humbly apologize for the inconvenience and frustration caused to you.
Your reference: ***/GO
Kind Regards
The Edgars Team
Best regards,
Edcon's reply14 Jun 2020, 09:57
Official
Good Day Mrs Yolanda
Thank you for brining this to our attention.
Kindly be advised that we have done an immediate escalation for your query and will be keeping you updated with feedback.
We humbly apologize for the inconvenience and frustration caused to you.
Your reference: ***/GO
Kind Regards
The Edgars Team
Thank you for brining this to our attention.
Kindly be advised that we have done an immediate escalation for your query and will be keeping you updated with feedback.
We humbly apologize for the inconvenience and frustration caused to you.
Your reference: ***/GO
Kind Regards
The Edgars Team
Best regards,