<p>Firstly I would like to say that I am really disappointed the way Edgars handled the situation. I was sent an sms to say that I need to pay my overdue account if I don’t I will be handed over.</p> <p>I have been a customer with Edgars for over 11 years, I have not had a issues with them as I always paid my account on time and never missed a payment. I don’t receive my statements via e-mail but it comes through sms which I can’t open the attached. So I paid what I though the instalment would be a month. All of a sudden I was overdue with only R 110. That was a bit ridiculous to send me a sms and tell me I will be handed over.</p> <p> Sending a sms to a good customer who has never missed a payment and also never had a bad record is being treated like a ********.</p> <p>Needless to say I will be closing my account due to the way I was treated and I dont think I will purchase from Edgars.</p> <p> </p> <p>I am really, really dissappointed. </p>
Kindly forward us your account or ID number so that we mayl iaise with the accounts team g regarding ng the account being handed over,, Alternatively Kindly be advised that the matter regarding the account enquiry may be sent to the accounts team for actioning. The accounts team may be reached on the below details regarding the matter. Please find the below reference number for your post.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Kindly forward us your account or ID number so that we mayl iaise with the accounts team g regarding ng the account being handed over,, Alternatively Kindly be advised that the matter regarding the account enquiry may be sent to the accounts team for actioning. The accounts team may be reached on the below details regarding the matter. Please find the below reference number for your post.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Kindly forward us your account or ID number so that we mayl iaise with the accounts team g regarding ng the account being handed over,, Alternatively Kindly be advised that the matter regarding the account enquiry may be sent to the accounts team for actioning. The accounts team may be reached on the below details regarding the matter. Please find the below reference number for your post.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Kindly forward us your account or ID number so that we mayl iaise with the accounts team g regarding ng the account being handed over,, Alternatively Kindly be advised that the matter regarding the account enquiry may be sent to the accounts team for actioning. The accounts team may be reached on the below details regarding the matter. Please find the below reference number for your post.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
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