ACCOUNT PAID UP BUT LISTED BY EDGARS!!!

I have been an Edgars account holder since I started working in 2011, ensured my account was up to date, to cut a long story short, my Edgar's account was paid up to date In November 2018 and I also received a paid up letter but um still listed by Edgar's, I am being told that my profile was updated but I called Transunion who confirmed of not receiving any request from Edgar's regarding this.

I have spoken to too many consultants regarding this but nothing is being done by Edgar's.