vS
viken S
1 reviews | Active since Mar 2015
19 May 2020, 20:15
Account paid but still itc listed.
My account was paid in full over a year ago and im am still blacklisted on ITC. This is now hampering my applications for other important aspects in my life. My number is ***, please contact me as i can never get hold of customer care.
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Edcon's replyOfficial
20 May 2020, 10:01Good day Viken
We hereby acknowledge your complaint logged.
As discussed telephonically, kindly provide us with the screenshot of the credit bureau that still reflects the Edgars account for us to investigate and update the records accordingly.
Please accept our apologies for the inconvenience and frustrations caused.
The reference number for your query is : ***/GO
Kind RegardsCustomer Experience Team
We hereby acknowledge your complaint logged.
As discussed telephonically, kindly provide us with the screenshot of the credit bureau that still reflects the Edgars account for us to investigate and update the records accordingly.
Please accept our apologies for the inconvenience and frustrations caused.
The reference number for your query is : ***/GO
Kind RegardsCustomer Experience Team
Edcon's reply20 May 2020, 10:01
Official
Good day Viken
We hereby acknowledge your complaint logged.
As discussed telephonically, kindly provide us with the screenshot of the credit bureau that still reflects the Edgars account for us to investigate and update the records accordingly.
Please accept our apologies for the inconvenience and frustrations caused.
The reference number for your query is : ***/GO
Kind RegardsCustomer Experience Team
We hereby acknowledge your complaint logged.
As discussed telephonically, kindly provide us with the screenshot of the credit bureau that still reflects the Edgars account for us to investigate and update the records accordingly.
Please accept our apologies for the inconvenience and frustrations caused.
The reference number for your query is : ***/GO
Kind RegardsCustomer Experience Team