1 reviews | Active since Jan 2014
Account Handed Over
My name is Pule Letuku I wrote to you last week regarding my account that was suppose to be paid by account protection plan and I got a response that you have escalated the matter to the accounts management team but till today nothing has happend instead my phone rings non stop from vvm for collections so I have decided to seek legal advice now for this matter as nothing is happening and that acciunt keeps accumulating and it affects my itc, please sort out this matter asap or else im gonna sue edcon cause now you taking me for a ride cause some agents of yours are telling me that im deceased thats why it was not paid, so please sort out this matter now because it is stressing me and im tired of dealing with rude vvm collectors.
Thank you for taking the time and addressing your concerns with us. Please accept our apologies for the lack of feedback received. We can understand how frustrating this incident must be for you.
Kindly note that a copy of your concerns raised has been escalated to the accounts management team to follow up and provide urgent feedback on resolution.
Your reference number is ***/GO. We must once again apologise for the delayed feedback.
Please contact us on ***should you require any further assistance.
Thank you for taking the time and addressing your concerns with us. Please accept our apologies for the lack of feedback received. We can understand how frustrating this incident must be for you.
Kindly note that a copy of your concerns raised has been escalated to the accounts management team to follow up and provide urgent feedback on resolution.
Your reference number is ***/GO. We must once again apologise for the delayed feedback.
Please contact us on ***should you require any further assistance.