VM
Violet M
1 reviews | Active since Oct 2017
24 Jul 2019, 15:13
Account *****
After an account was opened **********ly in my name and EDCON investigated and found that an employee of theirs had opened the account without my knowledge using a **** ID. My credit score has not been updated as was promised last year. This is a serious inconvenience. A year later this still appears on my credit profile as owing.
Helpful (0)
Replies (2)0
Replies (2)Edcon's replyOfficial
24 Jul 2019, 16:06Dear Violet
Thank you for making contact with us regarding the ********** account. We have tried calling to no success.
Kindly note that we will escalate your query to our ***** and dispute team for final feedback.
Apologies for the frustrations caused to you in this regard.
***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for making contact with us regarding the ********** account. We have tried calling to no success.
Kindly note that we will escalate your query to our ***** and dispute team for final feedback.
Apologies for the frustrations caused to you in this regard.
***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,
Edcon's reply24 Jul 2019, 16:06
Official
Dear Violet
Thank you for making contact with us regarding the ********** account. We have tried calling to no success.
Kindly note that we will escalate your query to our ***** and dispute team for final feedback.
Apologies for the frustrations caused to you in this regard.
***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for making contact with us regarding the ********** account. We have tried calling to no success.
Kindly note that we will escalate your query to our ***** and dispute team for final feedback.
Apologies for the frustrations caused to you in this regard.
***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,
VM
Violet M's updateReviewer Update
25 Jul 2019, 10:25Good morning
Apologies for missing the calls.
Thank you, I will await the feedback.
Apologies for missing the calls.
Thank you, I will await the feedback.
VM
Violet M's update25 Jul 2019, 10:25
Reviewer Update
Good morning
Apologies for missing the calls.
Thank you, I will await the feedback.
Apologies for missing the calls.
Thank you, I will await the feedback.
