Account closure and paid up letter

I have been trying to contact the Debt Review Dpt of multiple occasions and cannot get a hold of anyone. I spoke to the Accounts Team and was given to contact numbers that are permanently engaged. I call the Complaints team and was told to contact Martha Mathebula on ***. I got through to her and was advised that I had the wrong number. She provided me with another number *** which is for the ***** Department. It's clear to see that the Debt Review Department at EDCON is simply a myth since 3 other divisions are unable to provide me with one number to speak to someone to get my query resolved. All I need is for following to be done: <br> 1. My account to be closed.<br> 2. A notification sent to ITC to update my credit profile. <br> 3. A letter confirming the account is paid up and closed to be emailed to me. <br> <br> I have also emailed [Email Removed] AND [Email Removed] Can someone please assist me. I have attempted to call the various numbers in excess of 30 times with no success.