TM
Thobani M
1 reviews | Active since Apr 2015
18 Nov 2015, 08:03
Account balance
I have addressed this time and over again,I was offered a settlement discount n an account which I piad in ful in February,9 months later the balance is still showing on ITC it indicates that i still owe edgars R3750.Can this be removed i received paid up letter from their collectors but its still listed on the ITC. *** there is my account number
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Edcon's replyOfficial
18 Nov 2015, 09:46Hello MntamboT,
Please accept our sincere apologies in regards to the overall service experience.
We would like to confirm receipt of the above concerns in regards to your ITC profile. Please be advised that your query has been submitted to our regional credit office for urgent investigation. Upon their findings feedback confirming resolution will be provided directly to you.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards
Edcon customer experience ***
Please accept our sincere apologies in regards to the overall service experience.
We would like to confirm receipt of the above concerns in regards to your ITC profile. Please be advised that your query has been submitted to our regional credit office for urgent investigation. Upon their findings feedback confirming resolution will be provided directly to you.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards
Edcon customer experience ***
Best regards,
Edcon's reply18 Nov 2015, 09:46
Official
Hello MntamboT,
Please accept our sincere apologies in regards to the overall service experience.
We would like to confirm receipt of the above concerns in regards to your ITC profile. Please be advised that your query has been submitted to our regional credit office for urgent investigation. Upon their findings feedback confirming resolution will be provided directly to you.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards
Edcon customer experience ***
Please accept our sincere apologies in regards to the overall service experience.
We would like to confirm receipt of the above concerns in regards to your ITC profile. Please be advised that your query has been submitted to our regional credit office for urgent investigation. Upon their findings feedback confirming resolution will be provided directly to you.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards
Edcon customer experience ***
Best regards,