RB
RIANNE B
1 reviews | Active since Aug 2010
02 Mar 2015, 10:43
ACC PAID UP UT DOES NOT REFLECT
HI HAD SETTLED MY ACCOUNT WITH EDCON JANUARY 2015, BETWEEN THE FIRST AND SECOND WEEK , HOWEVER THIS HAS NOT BEEN CLEARED UP AND STILL SHOWS AS OUTSTANDING. THIS IS AFFECTING MY CREDIT AND I IWANT IT SORTED OUT
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Edcon's replyOfficial
05 Mar 2015, 09:05Hello rbisnath1,
Thank you for taking the time and discussing the concerns you have on your account. We can understand the frustrations this has caused you. We contacted you for feedback and there was no response and a voice mail message was left for you.
Please contact us on ***or Accounts directly on *** for the latest update on your account.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***
Thank you for taking the time and discussing the concerns you have on your account. We can understand the frustrations this has caused you. We contacted you for feedback and there was no response and a voice mail message was left for you.
Please contact us on ***or Accounts directly on *** for the latest update on your account.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***
Edcon's reply05 Mar 2015, 09:05
Official
Hello rbisnath1,
Thank you for taking the time and discussing the concerns you have on your account. We can understand the frustrations this has caused you. We contacted you for feedback and there was no response and a voice mail message was left for you.
Please contact us on ***or Accounts directly on *** for the latest update on your account.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***
Thank you for taking the time and discussing the concerns you have on your account. We can understand the frustrations this has caused you. We contacted you for feedback and there was no response and a voice mail message was left for you.
Please contact us on ***or Accounts directly on *** for the latest update on your account.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***