Abused as a customer by the EDCON group

Hi,<br> <br> My Edcon reference numbers are: ***/GO or ***/GO.<br> <br> This is the communications I sent to EDCON [Email Removed] & [Email Removed] <br> <br> \The resolution I need from EDCON:<br> 1. Financial Compensation for all the time I at EDCON branches <br> 2. A written apology from your Bedford staff<br> 3. The correction and complete closure of the account number mentioned at the beginning of the email.<br> <br> I received a verbal apology and the correction of the account,<br> Please rectify the compensation that I need from Edcon.\"<br> <br> I have sent emails to which resulted in no conslusive results as I was told it's with the \"relevant department for processing\" [Email Removed] although the complaint has been sent over a month ago.<br> And emailed [Email Removed] who told me the matter is resolved when I told them I have not closed the complaint with EDCON as it is not resolved yet.<br> <br> I have called EDCON about the matter and recieved empty promises that managers will return my calls with a solution and I have yet to receive a call.<br> Contacting Hello Peter results in more reference numbers with no concrete resolutions for me .<br> <br> I am repeatedly victimised by EDCON"