5 months and account protection not paid out

<p>Good day</p> <p> </p> <p>I am writing this as i have failed in communication to edgars in the month of May/June i was notified that i will be retrenched i was aware that i was paying an account protection plan for some what months being on the edgars club. i went in store in July to advise them of what is happening this is at the Gateway Edgars Store after such i was contacted stating that i have not paid i advised the consultant and whats happened and they advised to follow up with the store which i did they stated that the claim was sent through to holland and is awaiting approval and i will be contacted once they have my claim/reference number i even spoke to a manager by name of Ragen, as i felt that this was taking way too long. i have now been contacted by attorneys stating that my account was handed over and i need to pay R1750 which is way over the amount that i had to buy for however when i submitted this claim the balance was 1100, i will not accet this and will not be paying this amount Edgars you need to get your admin in order and find this claim and resolve this issue i will not be entertaining the debt collectors calls and expect that you liase with them and clear this. proof that a claim was submitted is that i sent an email on the 11th of July 2016 to ********** and was rep**** back on the 13th of July 2016 by Heriet Cele who advised me on the process and how to submit a claim. please investigate as i will not be paying these amounts.</p>