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finley W
1 reviews | Active since Jan 2013
03 Dec 2015, 12:58
48 Hours has passed no one got back to me.
Good day EDCON never came back to me all they said was within 48 Hours they will contact me and everything will be sorted they gave me a REF NR. ***/GO I'm still waiting for EDCON'S people to clear my name I'm getting in patient my nr is ***.<br> ***<br> Regards<br> Renee Pillay
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Edcon's replyOfficial
04 Dec 2015, 09:05Hello finley,
Thank you for taking the time and discussing the concerns you have on your account. We can understand the frustrations this has caused you. Our Accounts department have advised you that they have submitted the record to be amended on all credit bureaus and the time frame was explained. It was further requested that you provide proof by forwarding it to them.
We look forward to being of better service to you in future and trust that the above will be accepted favorably.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience team
***
Thank you for taking the time and discussing the concerns you have on your account. We can understand the frustrations this has caused you. Our Accounts department have advised you that they have submitted the record to be amended on all credit bureaus and the time frame was explained. It was further requested that you provide proof by forwarding it to them.
We look forward to being of better service to you in future and trust that the above will be accepted favorably.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience team
***
Edcon's reply04 Dec 2015, 09:05
Official
Hello finley,
Thank you for taking the time and discussing the concerns you have on your account. We can understand the frustrations this has caused you. Our Accounts department have advised you that they have submitted the record to be amended on all credit bureaus and the time frame was explained. It was further requested that you provide proof by forwarding it to them.
We look forward to being of better service to you in future and trust that the above will be accepted favorably.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience team
***
Thank you for taking the time and discussing the concerns you have on your account. We can understand the frustrations this has caused you. Our Accounts department have advised you that they have submitted the record to be amended on all credit bureaus and the time frame was explained. It was further requested that you provide proof by forwarding it to them.
We look forward to being of better service to you in future and trust that the above will be accepted favorably.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience team
***