3 days of no service because i may be a possible ********* im going to the media

<p>I visited your centurion mall branch Saturday to open my edgars account, Myself and the consultant assisting me battled for 2 hours to get assistance from the new accounts express service line who kept hanging up on us and refused to assist us, a lady lerato hungup on us twice and a sipelile, is this how poorly edgars runs their operations? to make a customer and their own staff members feel like dogs? please addresss your credit section urgently it is already 3 days and my application has still nnot been finalised.</p> <p>We faxed all my documents 3 times in the branch and i email them twice and each time the people in the accounts department says its not received. ********** <p>Finally the lovely Manager Nkone followed up for me on what is happenin and called me back to say that the new accounts section received my documents and i may come in and open the account but when i got their the call centre told us that aprils statement is cut off and we they cant help me</p> <p>I phoned the new accounts section yesterday and the lady said i cant proceed because my profile is MQ blocked they need to casa screen me because my second name is mohamed ? what the hell? </p> <p> </p> <p>What are you guys going to do about this?</p>