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xoliswa B

1 reviews | Active since Aug 2015

13 Feb 2017, 12:55

2016 christmas gift to be delivered in time for 2017 christmas

<p>I ordered online a dinner set which was supposed to be my mother's christmas gift in December and still to date am still waiting for my parcel. I have heard so many different stories about what is happening. I called them today i still cant get a clear answer. Am sure it will be early for 2017 Christmas.</p> <p> </p> <p>regards</p>

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Replies (1)
Edcon
Edcon's reply14 Feb 2017, 12:18
Official

We sincerely apologize for the late response due to our site being offline. Kindly be advised that we have escalated the matter to the Customer Escalation Social media E-Commerce Online team regarding the order that you are tracking, they will action and revert back to you with feedback. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.

Kind regards,

Customer Experience Team

Call Centre: ***.