JN
Jamie N
1 reviews | Active since Mar 2009
17 May 2019, 16:06
2 and a half weeks and still no feedback regarding my statements
2 and a half weeks and still no manager calls me regarding my 6 emails and 3rd hello peter complaint! totally ridiculous!! a call center agent calls me and she herself cant even explain to my why my statements are incorrect!
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Edcon's replyOfficial
18 May 2019, 11:56 Thank you for bringing the time in addressing your account concerns with us. Kindly be advised we have referred your query to our Regional Credit Office for assistance.
We would like to apologize for all the inconveniences caused.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
We would like to apologize for all the inconveniences caused.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
Edcon's reply18 May 2019, 11:56
Official
Thank you for bringing the time in addressing your account concerns with us. Kindly be advised we have referred your query to our Regional Credit Office for assistance.
We would like to apologize for all the inconveniences caused.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
We would like to apologize for all the inconveniences caused.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team