10 days no update or feedback

29/11/2017 I set a complaint in motion due to your Samsung store in fairways not only picking and choosing which laws and acts they follow, also blatantly refusing to supply information. I received an automated response on here and was promised feedback... Reference: ********** 1293/GO Nothing... I guess your communications staff are also not obligated to do anything. Is December such a great time of year in on your stores you could care less about doing the right thing. I guess I will just escalate this to the next level.