TP
Timothy P

1 reviews | Active since Mar 2022

15 Mar 2022, 19:14

HORRIBLE EDBLO BED

horrible bed In June 2020 I purchased an Edblo Milan queen bed online from SleepMasters. the price was R3000-00. during 2021 the bed started becoming uncomfortable. the springs were pushing through and the bed started sinking in the middle. I reported it to Sleepmasters who referred me to BRAVO GROUP sleep products. i was promptly told that the bed was out of warranty and i must pay R700 for the mattress to be replaced. I was further informed that since Bravo Group have discontinued the range i must pay R200 for the base set. although the bed is out of warranty there is an expectation that an Edblo bed would last longer than a year or two ..unless i was sold a second hand bed.

Product Info: 644071 - EDBLO MILAN 152CM (QUEEN) GENTLE BED SET

Sales Order Number: 518275

POP Date:2020-05-25

EDBLO HAS ASKED FOR THE ABOVE INFORMATION AND SINCE THEN THERE HAS BEEN NO RESPONSE

0
Replies (1)
Edblo
Edblo's reply16 Mar 2022, 08:42
Official
 Good morning

Thank you for contacting us.

Please advise on a reference number or contact details so that we can investigate and give feedback , alternatively please call the call center on **********.

Thank you 
kind regards

 Customer care 
Bravo Brands Sleep division. 


Best regards,