TP
Timothy P
1 reviews | Active since Jan 2022
20 Feb 2022, 19:01
horrible bed
In June 2020 I purchased an Edblo Milan queen bed online from SleepMasters. the price was R3000-00. during 2021 the bed started becoming uncomfortable. the springs were pushing through and the bed started sinking in the middle. I reported it to Sleepmasters who referred me to BRAVO GROUP sleep products. i was promptly told that the bed was out of warranty and i must pay R700 for the mattress to be replaced. I was further informed that since Bravo Group have discontinued the range i must pay R200 for the base set. although the bed is out of warranty there is an expectation that an Edblo bed would last longer than a year or two ..unless i was sold a second hand bed.
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Replies (1)Edblo's replyOfficial
21 Feb 2022, 08:53Good morning
Thank you for contacting us, please give us your reference or contact details so that we can investigate and give feedback.
Alternatively please contact Kristin on *** for further assistance.
Thank you.
regards
Customer care
Bravo Brands Sleep Division.
Thank you for contacting us, please give us your reference or contact details so that we can investigate and give feedback.
Alternatively please contact Kristin on *** for further assistance.
Thank you.
regards
Customer care
Bravo Brands Sleep Division.
Edblo's reply21 Feb 2022, 08:53
Official
Good morning
Thank you for contacting us, please give us your reference or contact details so that we can investigate and give feedback.
Alternatively please contact Kristin on *** for further assistance.
Thank you.
regards
Customer care
Bravo Brands Sleep Division.
Thank you for contacting us, please give us your reference or contact details so that we can investigate and give feedback.
Alternatively please contact Kristin on *** for further assistance.
Thank you.
regards
Customer care
Bravo Brands Sleep Division.
