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Tanya V
1 reviews | Active since Oct 2015
08 Sept 2022, 13:19
10 year warranty useless if you dont get assistance from EDBLO or House and Home
I bought an Edblo Nyati 152cm Base set on 27 June 2021 from House and Home. This mattress has a 10 year warranty. A year later the mattress is sagging in the middle and I can hear the springs inside the mattress move.
Ive lodged a complaint with House and Home who said Edblo will call me back. Im still waiting and its been a week
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Edblo's replyOfficial
08 Sept 2022, 14:13Good day
Thank you for your comment.
Procedure is that the store logs the complaint with us and send all the documents, once all documents are received you will receive a service report number from Bravo.
Please ensure that the complaint is logged with us.
Alternatively contact us on ***
Thank you .
regards
Customer care
Bravo Brands sleep Division
Thank you for your comment.
Procedure is that the store logs the complaint with us and send all the documents, once all documents are received you will receive a service report number from Bravo.
Please ensure that the complaint is logged with us.
Alternatively contact us on ***
Thank you .
regards
Customer care
Bravo Brands sleep Division
Edblo's reply08 Sept 2022, 14:13
Official
Good day
Thank you for your comment.
Procedure is that the store logs the complaint with us and send all the documents, once all documents are received you will receive a service report number from Bravo.
Please ensure that the complaint is logged with us.
Alternatively contact us on ***
Thank you .
regards
Customer care
Bravo Brands sleep Division
Thank you for your comment.
Procedure is that the store logs the complaint with us and send all the documents, once all documents are received you will receive a service report number from Bravo.
Please ensure that the complaint is logged with us.
Alternatively contact us on ***
Thank you .
regards
Customer care
Bravo Brands sleep Division