1 reviews | Active since Jan 2023
WARNING: Stay away from ECONOMY CAR RENTALS and THRIFTY CAR RENTALS.
BIGGEST ******* and ******** with THRIFTY CAR RENTALS. I booked online to rent a car in Bloemfontein. A deposit was paid and I received a voucher which all looked legit and in good order. When arriving at the front desk at Bloemfontein airport at THRIFTY, a piece of copied paper was thrown down in front of me and the (very rude) assistant said: YOU DONT GET A CAR. The reason I asked? My credit score was too low, but I will receive my deposit back within two (2) days.
It was a huge embarrassment. The Afrikaanse meisie who claimed to be the manager there told my that is their policy, and I can leave now. I should have read it online. What my credit score has to do with me renting and paying for a car, is still a mystery.
After taking the matter up with ECONOMY CAR RENTALS, I was just brushed off with a cold email saying I loose my deposit because I dont fir the criteria for renting a car. That was after making a payment, producing a valid voucher, and having a credit card ready.
Then I asked my deposit back, as I was told by the assistant in Bloemfontein, ECONOMY CAR RENTALS rep****: case close, we wont assist you any further.
Avoid avoid avoid avoid. They, and Thrifty, are ********, they are *******, they are *******. And highly unprofessional and extremely rude. Just read all the other reviews.
Thanks to friendly and efficient HERTZ who helped me with a rental car within 5 minutes, with no problems paying with a credit card.
Thank you for your comments and we are really sorry to hear your reported dissatisfaction.
Based on the terms and conditions of your rental (which were available during the booking procedure) the following is app****:
"An ITC credit check will be made to verify the financial viability of the renter, before supplying the vehicle (our car rental partner will proceed to a distinctive search at the information of your credit report, to confirm your financial behaviour). Failure to this check is customer's responsibility."
Please kindly note that different companies have different terms and conditions and requirements.
Thank you.
Kind regards,
EconomyCarRentals.com
Thank you for your comments and we are really sorry to hear your reported dissatisfaction.
Based on the terms and conditions of your rental (which were available during the booking procedure) the following is app****:
"An ITC credit check will be made to verify the financial viability of the renter, before supplying the vehicle (our car rental partner will proceed to a distinctive search at the information of your credit report, to confirm your financial behaviour). Failure to this check is customer's responsibility."
Please kindly note that different companies have different terms and conditions and requirements.
Thank you.
Kind regards,
EconomyCarRentals.com
