Warning BAD Adventure. Economy Car Rental is not reliable, but they keep upfront charge :-(

Economy Car Rentals Review of service on 6/14/2024. USA reservation for Mexico, Tulum 1. Turned away at airport and did not get car. 2. Had to go to other vendors at airport and pay on the spot rental elevated prices. 3. Economy Car Rental telephone operators tell they have no way to refund money taken several months ago by Economy Car Rental. Unfortunately this charge might become minor to how much loss of no car or upgraded charges of other rental company immediate sale or no car at all. 4. Long telephone wait time. 5. No such company found at Mexico, Tulum. Does this company actually have cars to rent or is it just a 3'rd party that has no responsibility several months after fee they charge prior to actual rental?

Rental of car on 6/14/2024. Car was provided through Hertz at Mexico, Tulum Airport and was declined by Hertz at airport office. Hertz confirmation number provided was valid but Hertz told me and others from Economy Car Rental that they had no cars for us. Other people that rented from Hertz did have cars. NO upgrades offered and we had been turned away.

I am guessing that our rates had been lower that that of Hertz customers. This has never happened to me in 20 years on any continent.

You do not want to be placed in this situation on your trip. Pay the higher cost from companies having cars to rent.