OK
Olwethu K
1 reviews | Active since Sept 2016
18 Dec 2019, 14:46
************* & ******
I have never had this experience, ****** that **** you & leave you dry cause I made car bookings online yesterday the 17.12.2019, for First Car Rentals they took the deposit from my savings account when I get to the airport they asked for credit card that is initialized of which I'm still waiting for the initialized one. When I cancelled booking a China accent lady speaking Chenglish can't seem to resolve my problem, I'm so disappointed cause I need clarity on what's gonna happen to my deposit at least I should be getting half of my deposit
Helpful (0)
Replies (5)0
Replies (5)
Economy Car Rentals's replyOfficial
18 Dec 2019, 17:12Dear Olwethu K,
Thank you for your review and for giving us the opportunity to respond to you.
Thank you for your review and for giving us the opportunity to respond to you.
Could you please inform us about your voucher number to investigate this case?
Thank you in advance.
Kind regards,
EconomyCarRentals.com
Economy Car Rentals's reply18 Dec 2019, 17:12
Official
Dear Olwethu K,
Thank you for your review and for giving us the opportunity to respond to you.
Thank you for your review and for giving us the opportunity to respond to you.
Could you please inform us about your voucher number to investigate this case?
Thank you in advance.
Kind regards,
EconomyCarRentals.com
OK
Olwethu K's updateReviewer Update
18 Dec 2019, 18:12EC584D62
OK
Olwethu K's update18 Dec 2019, 18:12
Reviewer Update
EC584D62
Economy Car Rentals's replyOfficial
27 Dec 2019, 15:54 Dear Olwethu K,
Thank you for the information provided.
As per a check we did in this case, we can see that you did not provide an accepted way of payment.
According to the payment paragraph at the terms and conditions of your reservation the following information was provided:
Thank you for the information provided.
As per a check we did in this case, we can see that you did not provide an accepted way of payment.
According to the payment paragraph at the terms and conditions of your reservation the following information was provided:
Economy Car Rentals's reply27 Dec 2019, 15:54
Official
Dear Olwethu K,
Thank you for the information provided.
As per a check we did in this case, we can see that you did not provide an accepted way of payment.
According to the payment paragraph at the terms and conditions of your reservation the following information was provided:
Thank you for the information provided.
As per a check we did in this case, we can see that you did not provide an accepted way of payment.
According to the payment paragraph at the terms and conditions of your reservation the following information was provided:
Economy Car Rentals's replyOfficial
27 Dec 2019, 15:54 Payment :
The following credit cards are accepted:
American Express, Diners Club, Master / Eurocard, VISA.
Credit cards need to have their numbers embossed (raised) in order to be accepted.
A valid credit card in the name of the main driver must be presented as guarantee for the rental.
The following credit cards are accepted:
American Express, Diners Club, Master / Eurocard, VISA.
Credit cards need to have their numbers embossed (raised) in order to be accepted.
A valid credit card in the name of the main driver must be presented as guarantee for the rental.
Economy Car Rentals's reply27 Dec 2019, 15:54
Official
Payment :
The following credit cards are accepted:
American Express, Diners Club, Master / Eurocard, VISA.
Credit cards need to have their numbers embossed (raised) in order to be accepted.
A valid credit card in the name of the main driver must be presented as guarantee for the rental.
The following credit cards are accepted:
American Express, Diners Club, Master / Eurocard, VISA.
Credit cards need to have their numbers embossed (raised) in order to be accepted.
A valid credit card in the name of the main driver must be presented as guarantee for the rental.
Economy Car Rentals's replyOfficial
27 Dec 2019, 15:55No refund is possible in this case. The car was kept for your last minute as requested by the local supplier and our company is charged for the no show fee due to this failure.
Thank you for your understanding.
Kind regards,
EconomyCarRentals.com
Thank you for your understanding.
Kind regards,
EconomyCarRentals.com
Economy Car Rentals's reply27 Dec 2019, 15:55
Official
No refund is possible in this case. The car was kept for your last minute as requested by the local supplier and our company is charged for the no show fee due to this failure.
Thank you for your understanding.
Kind regards,
EconomyCarRentals.com
Thank you for your understanding.
Kind regards,
EconomyCarRentals.com