MM
Musa M
1 reviews | Active since Jun 2021
09 Jun 2021, 15:46
Economy car hire charging me a higher amount and giving me a wrong car group.
On the 22 April 2021 I had booked a vehicle via Economy car rental website only to find out on the day 25 April 2021 I took delivery at OR Tambo Int. airport that the car or group they booked was lower than the one I initially booked and paid for.
Economy car rental when I booked they offered a me a higher class or group and when taking delivery I received a lower class or group of the vehicle. When I enquired where I picked up the car, they said Economy car hire did not book me at that higher group.
Economy car hire also when I booked offered me at a cheaper price but after confirming my booking and facilitating payment they charged me a higher amount. They have mislead me as a client.
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Replies (1)Economy Car Rentals's replyOfficial
10 Jun 2021, 21:15Dear Musa M,
Thank you for the review and for giving us the opportunity to assist you. Could you please advise the booking/ Voucher number to check the case?
Thank you in advance.
EconomyCarRentals.com
Thank you for the review and for giving us the opportunity to assist you. Could you please advise the booking/ Voucher number to check the case?
Thank you in advance.
EconomyCarRentals.com
Economy Car Rentals's reply10 Jun 2021, 21:15
Official
Dear Musa M,
Thank you for the review and for giving us the opportunity to assist you. Could you please advise the booking/ Voucher number to check the case?
Thank you in advance.
EconomyCarRentals.com
Thank you for the review and for giving us the opportunity to assist you. Could you please advise the booking/ Voucher number to check the case?
Thank you in advance.
EconomyCarRentals.com
