JR
Jeanette R
1 reviews | Active since Dec 2018
22 Oct 2022, 13:10
ECONOFOODS NORTHGATE
Econofood in Northgate shopping mall wont see me again. I bought fresh chicken breasts and when I picked it up my hands were wet from the oozing chicken fluids. I was in a time crunch otherwise I would have turned around and walked out. When I mention to the cashier that she must tell her manager that they must seal the fresh chicken better she gave me atritude by saying it is sealed. If it was seeled why was it oozing chicken fluids!? Train your staff to acknowledge if a customer gives negative but valid feedback.
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econofoods's replyOfficial
24 Oct 2022, 08:20Hi Jeanette, thank you for bringing this to our attention and giving us the opportunity to address this. We sincerely apologise for the bad experience and would like to apologise in a more personal way. Please send us an email to marketing @ econofoods co . za . We value all feedback seeing as it gives us the opportunity to ensure we deliver great quality at the right price coupled with excellent service.
Once again thank you for bringing this to our attention and giving us the opportunity to address this.
Kind Regards Team Econo
Once again thank you for bringing this to our attention and giving us the opportunity to address this.
Kind Regards Team Econo
Best regards,
econofoods's reply24 Oct 2022, 08:20
Official
Hi Jeanette, thank you for bringing this to our attention and giving us the opportunity to address this. We sincerely apologise for the bad experience and would like to apologise in a more personal way. Please send us an email to marketing @ econofoods co . za . We value all feedback seeing as it gives us the opportunity to ensure we deliver great quality at the right price coupled with excellent service.
Once again thank you for bringing this to our attention and giving us the opportunity to address this.
Kind Regards Team Econo
Once again thank you for bringing this to our attention and giving us the opportunity to address this.
Kind Regards Team Econo
Best regards,