Econofoods great service, great product, great response to a query

I placed an online order on Wednesday on 8 January 2025 for delivery on Friday 10 January. Everything went perfectly. Econofoods pricing is very competitive and the quality of food is great. I queried 2 changes to the online value versus the delivery invoice with Econofoods, and received a very prompt response from Karin to identify and rectify the matter. These discrepancies related to the mass of the item which is very difficult for Econofoods to manage (as explained below) and the discrepancy is something one needs to live with until a workable solution can be found. Possible discrepancies relate to buying something that is priced per kg. For example if one is buying cheese at R 119 per kg, it is very difficult for Econofoods to know the exact mass of a block of cheese in their cold storage because each block is a different mass as packaged by the supplier who supplies Econofoods, so there may be a pricing discrepancy as happened in my case with cheese and beef rashers. HOWEVER, Econofoods immediately put the value difference in my wallet so I can put that towards my next purchase with them. The delivery fee was also extremely reasonable and the delivery guy was pleasant and efficient. Its odd how people complain about relatively small issues when they are actually getting good pricing. If one wants top-dollar service then one should shop at top-dollar stores and pay top-dollar prices for their goods. If they then don't get top-dollar service they can lodge a top-dollar complaint.