CT
Club T
1 reviews | Active since Sept 2023
01 Oct 2023, 13:23
Rude receptionist and poor service
Ecomotel monument road in Kempton park is the Worst of the worst motels ever , I stayed there for 2 nights and there was a lady at the reception that was too rude , she doesn't know how to talk to clients , she shouts at clients, talks back to you and even put facial expressions when talking to you, stay away from this hotel/motel the service is very poor
Helpful (0)
Replies (1)0
Replies (1)
Ecomotel's replyOfficial
02 Nov 2023, 09:29Dear Club T
I'm sorry to hear about your recent experience at Ecomotel on Monument Road in Kempton Park. It's truly disappointing to learn that you had such a negative encounter with our staff during your stay. Please accept our sincerest apologies for any inconvenience you may have faced.
We take all guest feedback seriously, and your comments have been shared with our management team to address the issues you've raised. Rude and unprofessional behavior from our staff is not reflective of our values, and we will take steps to ensure that such incidents do not recur in the future
I'm sorry to hear about your recent experience at Ecomotel on Monument Road in Kempton Park. It's truly disappointing to learn that you had such a negative encounter with our staff during your stay. Please accept our sincerest apologies for any inconvenience you may have faced.
We take all guest feedback seriously, and your comments have been shared with our management team to address the issues you've raised. Rude and unprofessional behavior from our staff is not reflective of our values, and we will take steps to ensure that such incidents do not recur in the future
Ecomotel's reply02 Nov 2023, 09:29
Official
Dear Club T
I'm sorry to hear about your recent experience at Ecomotel on Monument Road in Kempton Park. It's truly disappointing to learn that you had such a negative encounter with our staff during your stay. Please accept our sincerest apologies for any inconvenience you may have faced.
We take all guest feedback seriously, and your comments have been shared with our management team to address the issues you've raised. Rude and unprofessional behavior from our staff is not reflective of our values, and we will take steps to ensure that such incidents do not recur in the future
I'm sorry to hear about your recent experience at Ecomotel on Monument Road in Kempton Park. It's truly disappointing to learn that you had such a negative encounter with our staff during your stay. Please accept our sincerest apologies for any inconvenience you may have faced.
We take all guest feedback seriously, and your comments have been shared with our management team to address the issues you've raised. Rude and unprofessional behavior from our staff is not reflective of our values, and we will take steps to ensure that such incidents do not recur in the future