LJ
Liam J
1 reviews | Active since Sept 2023
01 Oct 2023, 13:18
EcoMotel Kempton park is the Worst Motel Ever , Receptionist are very rude
Very rude receptionist, clients don't mean anything , they answer clients is a very rude way,they don't know how to talk to clients , to them you as a client don't mean anything.I hate this hotel and I don't recommend it to anyone stay away from it.
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Ecomotel's replyOfficial
02 Nov 2023, 09:30Dear Liam J,
I'm sorry to hear about your recent experience at Ecomotel on Monument Road in Kempton Park. It's truly disappointing to learn that you had such a negative encounter with our staff during your stay. Please accept our sincerest apologies for any inconvenience you may have faced.
We take all guest feedback seriously, and your comments have been shared with our management team to address the issues you've raised. Rude and unprofessional behavior from our staff is not reflective of our values, and we will take steps to ensure that such incidents do not recur in the future
Ecomotel's reply02 Nov 2023, 09:30
Official
Dear Liam J,
I'm sorry to hear about your recent experience at Ecomotel on Monument Road in Kempton Park. It's truly disappointing to learn that you had such a negative encounter with our staff during your stay. Please accept our sincerest apologies for any inconvenience you may have faced.
We take all guest feedback seriously, and your comments have been shared with our management team to address the issues you've raised. Rude and unprofessional behavior from our staff is not reflective of our values, and we will take steps to ensure that such incidents do not recur in the future