LP
Lisa P

1 reviews | Active since Apr 2021

29 Apr 2021, 09:34

Great service ECOHUB!

Eco hub response was instant and helpful. When they discovered that they didn’t have stock, they instantly refunded my money and then let me know as soon as new stock came in. When I re-ordered, they kept in touch until I received my parcel. Great service and I will definately use them again!

0
Replies (1)
EcoHub
EcoHub's reply03 May 2021, 10:00
Official
Thanks for the review Lisa. 

The distributor had run out of the Oscar Juicer part that you needed. Unfortunately they had not let us know, so we had not updated stock of that part on our side. 

A new shipment was already on the way though. 

Glad you've received your spare parts now.