CC
Carmelina C
1 reviews | Active since Oct 2023
03 Oct 2023, 10:45
Excellent service
Excellent service. We ordered a Komo Mio which arrived with a defect and Dylan promptly arranged for its return and the provision of a new Kome Mio. The whole matter was handled efficiently and professionally.
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EcoHub's replyOfficial
03 Oct 2023, 10:59Hi Carmelina.
Thanks for your review. Every Komo Mill is checked and a South African plug is attached before dispatch. Unfortunately the courier damaged your original unit in transit.
We therefore sent a replacement, and now have to take it up with the courier company.
Regards,
Dylan
Thanks for your review. Every Komo Mill is checked and a South African plug is attached before dispatch. Unfortunately the courier damaged your original unit in transit.
We therefore sent a replacement, and now have to take it up with the courier company.
Regards,
Dylan
EcoHub's reply03 Oct 2023, 10:59
Official
Hi Carmelina.
Thanks for your review. Every Komo Mill is checked and a South African plug is attached before dispatch. Unfortunately the courier damaged your original unit in transit.
We therefore sent a replacement, and now have to take it up with the courier company.
Regards,
Dylan
Thanks for your review. Every Komo Mill is checked and a South African plug is attached before dispatch. Unfortunately the courier damaged your original unit in transit.
We therefore sent a replacement, and now have to take it up with the courier company.
Regards,
Dylan