Ecoflow

I purchased a ecoflow unit in December 2023. I then went on holiday as it was December holidays and returned home in Januarty of 2024. I noticed that the unit would not charge upon my return home. Baring in mind I was not at home for 3 weeks. I then started looking at reviews on the ecoflow unit on you tube and saw that these units have a issue. They charge up to 50 % sometimes they don't charge I proceeded to do all the troubleshooting exercises as per their customer care instructions. These units have a common charging issue and don't think these guys will simply change your item for a new one either. They will take your unit and repair it but you will have the same issue even after the repairs are done. Please be vigilant and do your homework before purchasing these items. My unit is now in for repairs and they won't stop out for a new unit they will simply keep repairing the faulty unit you purchase if you don't return it to the shop you purchased within 30 days of purchasing the item.