Shocking service-security threat

Do not use this company. They are very quick to come out and get your business, charge exorbitant fees and are not willing to honour their warranty for a defect because they claim it was not reported on installation. The defect was reported in the warranty period, but no effort was made to fix the issue because it was stated "what do you expect me to do, stop a R300m job?. Repair it locally if you feel it is urgent' So clearly their money is more important than safety. They do not honour their promises and instead are focused on money. It is pointless reasoning with Angela. She very clearly is only concerned with making money, and thinks a consumer voicing their rights, is a threat. I would urge you Angela, to learn about customer service, the CPA and honoring your warranty. I would not deal with this company again, due to Angela's shocking treatment of a customer's security.