PH
Paul H
1 reviews | Active since Jan 2012
28 Oct 2020, 11:43
Worst service
What A Joke of A Company - placed an order with payment - one week later I had to contact them to find out what is going on. No communication received from then , Received an email to confirm they will refund me and 3 day later still waiting for the refund . What a bad experience
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ECODEPOT's replyOfficial
28 Oct 2020, 15:44Dear Paul, we must apologize for your bad experience, this is not at all how we intend to treat our customers. I dont know what happened in this case but you should have been informed immediately or the product should not have been live in the first place. We have refunded you back to the card with which the purchase was made and reversals to a card takes a few days to reflect. Once again our apologies.
ECODEPOT's reply28 Oct 2020, 15:44
Official
Dear Paul, we must apologize for your bad experience, this is not at all how we intend to treat our customers. I dont know what happened in this case but you should have been informed immediately or the product should not have been live in the first place. We have refunded you back to the card with which the purchase was made and reversals to a card takes a few days to reflect. Once again our apologies.