JH
Johan H
1 reviews | Active since Mar 2021
03 Mar 2021, 08:30
WORSE SERVICE EVER
Promise on promise on promise with excuse on excuse and still no delivery after two calls that they will send it and still nothing after the order was placed in Feb and morne is just full of promises
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Replies (2)
ECODEPOT's replyOfficial
03 Mar 2021, 09:04Dear Johan, our sincerest apologies for this sir, this is not at all how we intend to treat our valued customers. Your delivery is most definitely long overdue and we will investigate. I see that it was booked with Dawn Wing on the 15/2/21 already but for some reason, it was never collected from the warehouse. One of our agents has now booked it with a private courier, you will receive a call shortly with the details. Once again our apologies.
ECODEPOT's reply03 Mar 2021, 09:04
Official
Dear Johan, our sincerest apologies for this sir, this is not at all how we intend to treat our valued customers. Your delivery is most definitely long overdue and we will investigate. I see that it was booked with Dawn Wing on the 15/2/21 already but for some reason, it was never collected from the warehouse. One of our agents has now booked it with a private courier, you will receive a call shortly with the details. Once again our apologies.
JH
Johan H's updateReviewer Update
03 Mar 2021, 09:16Yes your "Private" courier is also a no show after Morne booked it 02/24/2021
image.png 19.14 KBAnd then you called on 02/25/2021 and promised it will be send with the private courier on 03/01/2021 overnight and yet it is the 03/03/2021 and still nothing
image.png 19.14 KBAnd then you called on 02/25/2021 and promised it will be send with the private courier on 03/01/2021 overnight and yet it is the 03/03/2021 and still nothing
JH
Johan H's update03 Mar 2021, 09:16
Reviewer Update
Yes your "Private" courier is also a no show after Morne booked it 02/24/2021
image.png 19.14 KBAnd then you called on 02/25/2021 and promised it will be send with the private courier on 03/01/2021 overnight and yet it is the 03/03/2021 and still nothing
image.png 19.14 KBAnd then you called on 02/25/2021 and promised it will be send with the private courier on 03/01/2021 overnight and yet it is the 03/03/2021 and still nothing