RF
Robin F
1 reviews | Active since Jul 2021
23 Jul 2021, 20:48
SHOCKING SERVICE!!!!
Doing business with this company has been frustrating and disappointing! Bought and paid for 2 items that was apparently marked incorrectly on the website. They are not prepared to supply the goods offered for sale at the specified price. Only prepared to offer a refund after goods were paid . And now I must fill in forms and get letter from the bank so that I can get my money back.
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ECODEPOT's replyOfficial
28 Jul 2021, 14:30Dear Robin, we must apologize profusely for this mess. Unfortunately, we received the incorrect SKU for that item leading to it being uploaded onto our website incorrectly and at the wrong price. I see that your refund has been successfully processed, yesterday 28/7/21 and the POP has been emailed to you. Once again our apologies for the inconvenience and frustration caused.
ECODEPOT's reply28 Jul 2021, 14:30
Official
Dear Robin, we must apologize profusely for this mess. Unfortunately, we received the incorrect SKU for that item leading to it being uploaded onto our website incorrectly and at the wrong price. I see that your refund has been successfully processed, yesterday 28/7/21 and the POP has been emailed to you. Once again our apologies for the inconvenience and frustration caused.