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martin M

1 reviews | Active since Feb 2014

25 Oct 2019, 16:53

EcoDepot EMPTY PROMISSES!

Dont do bussiness with EcoDepot. What they show online and what you get is not the same thing. They are hasty to get the wrong product back, after admitting the problem was with them. Then Nicola at EcoDepot will lie to you that they have not received the product after it has been delivered. Nicola will then tell you that they will refund you as soon as they receive the product allready delivered at EcoDepot. Afterwards Nicola will make promisses about payment. You will be told that NO MANAGEMENT are available to resolve the problem. When you call about the payment, Nicola will tell you that payment was made and that it will take 2-3 working days to reflect in your bank account fromAbsa to Absa. Please watch out when doing bussiness with EcoDepot.

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Replies (1)
ECODEPOT
ECODEPOT's reply25 Oct 2019, 17:33
Official
Dear Martin, we apologize for the frustration caused. We have asked our accounts department to refund you urgently if it has not been done already. Nichola was merely following the procedure and the steps to take for refunds.

Hope you have a good weekend.
EcoDepot

Best regards,