JR
Johan R
1 reviews | Active since Dec 2011
09 Mar 2021, 08:51
EcoDepo not living up to their promises
I've made a large purchase at EcoDepot. Two weeks from the date of my purchase, and I haven't received 80% of my order. These items were all been showed as "in stock" delivery "4 to 7 working days" when I've made the purchase. It is still showing on the tracking system as: "We are currently preparing these items for shipment since my purchase on 22 February.
I have written an email or two to Nicola as well as Crystal. Crystal didn't even bother to reply to my enquiry.
I'm not very happy with their service to say the least!!
Helpful (0)
Replies (1)0
Replies (1)
ECODEPOT's replyOfficial
09 Mar 2021, 11:32Dear Johan, our sincerest apologies for the delay with your order, you should have received a call and a valid reason for the delay. One of our agents will call you shortly with feedback. Once again our sincere apologies for the miscommunication and inconvenience.
ECODEPOT's reply09 Mar 2021, 11:32
Official
Dear Johan, our sincerest apologies for the delay with your order, you should have received a call and a valid reason for the delay. One of our agents will call you shortly with feedback. Once again our sincere apologies for the miscommunication and inconvenience.