WK
Wendy K
1 reviews | Active since Dec 2019
07 Dec 2019, 21:54
Disgusting follow-up service from ECODEPOT
Placed an order on 18 November. The product is faulty and I have been trying to get it replaced since delivered. Numerous e-mails have gone unanswered despite an initial commitment by Crystal Marshall to escalate this with the supplier !!!
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ECODEPOT's replyOfficial
10 Dec 2019, 11:01Dear Wendy, this is Crystal, I am a manager at EcoDepot. You have received communication from one of our agents Nichola, she has sent you a refund form to complete because you requested to be refunded, is this not the case? Please let us know.
ECODEPOT's reply10 Dec 2019, 11:01
Official
Dear Wendy, this is Crystal, I am a manager at EcoDepot. You have received communication from one of our agents Nichola, she has sent you a refund form to complete because you requested to be refunded, is this not the case? Please let us know.