BT
Bruce T
1 reviews | Active since Jul 2015
31 Aug 2020, 10:38
Absolutely useless company. Stay clear of them
Ive tried emailing, as well as phoning but they are not interested in replying. Crystal who heads up the customer service department and Michaela are clearly also not interested in replying! I would not recommend this company at all. Their service is pathetic and I still can not even get an answer as to when I will receive my product. If Crystal managed my customer service department she would have been fired a long time ago!
I will only purchase online with overseas companies in future. I can get product from the UK in 4 days and yet with these local guys after a week I still can not even get an answer as to when I will receive my order.
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ECODEPOT's replyOfficial
01 Sept 2020, 11:31Dearest Bruce, Crystal here, I must apologize for your anger and frustrations. I do not personally deal with every inquiry that we receive but I must apologize for not following up with the agent on whether you have been informed as to what is happening with your order. We will call you shortly
ECODEPOT's reply01 Sept 2020, 11:31
Official
Dearest Bruce, Crystal here, I must apologize for your anger and frustrations. I do not personally deal with every inquiry that we receive but I must apologize for not following up with the agent on whether you have been informed as to what is happening with your order. We will call you shortly