Eco Life Landscapes

I received a quote From Craig Thurston in which he quoted me for the following :

French Drain / Materials and Pipe (*20 bags of blue stone) - R1790 I know what a French drain is and I did not in fact get a French Drain - he put in a pipe underground and when I questioned him about the grate for the drain and catchment - he rep**** in an whatsapp " this is a french drain and no drain or grate was stipulated on the quotation. How was I to know to stipulate this - I WANTED A FRENCH DRAIN AND that is what a french drain is.

In another quote for plant scapes he quoted me as follows"

High Pressure cleaning of all paving and cleaning stone. He had to clean I asked him to please clean the paving (small area) where he was putting the drain in. I told him I would pay for it but he was happy to do it for free.

Plants - 20 crassula, 15 x spekbooms, 3 plumbago hedges and 2 swhite gaura shrubs. 60 mondo grasses.

I got 2 x crassula, 15 cutting of spekboom, no plumbago hedges, 20 mondo grasses, and cutting of "wild Mint". This is not what I wanted. When asked about this he said that i had got more than enough of the other plants and i did not stipulate that i wanted plants in bags !!!

After much deliberation he told me that the grate would cost nothing and that he would install the drain grate however, if I wanted more mondo grass (he only brought 20 not 60) he would have to charge me for them.

email 20 October : he said "You need to make payment on the work completed and I will install the agri drain for free"

email 21 October : he says : "discussed, we are still happy to install the mondo grass and a grate drain if needs be as the area will need it and we can get it at a good price also will not charge the labor as i can fit it in .Let me know.

I also questioned him about the bags of stone and told him he only used 7. He agreed to deduct the 5 bags of stone but only once he was caught out about it.

On the 13 November I asked him qhen he would be coming to install the the grate (at which time he had agreed to put it in with no charge) - Since Nov 13 up until now I have been asking him continuously to come and put the grate in.

Yesterday I got a rude email saying he was not prepared to do any more "free" work at my property.

I will never use this Man / Eco Life Landscapes ever again. I also referred him to my neighbour and she had a terrible experience with him as well.

I emailed him today 17 Jan 2022 to tell him that the drain is not working and that my paving is caving in - no response.