Pathetic service twice in a row

Pathetic service from day one when I made my first order which arrived a month later, I had to send numerous emails until I got my goods not even an apology, I gave them the benefit of the doubt and placed another order on the 21st of july 2020 I sent them an email regarding my order I havent received any communication from the sales team which is also just as useless, this is the ****py service you get when you support local small business who dont care about the value of customer service, I will never place any order with eco essentials again in the future.