Order not received

Good day I've placed a order and paid for it on the 1st of March, haven't received my order yet. I've sent numerous emails and even tried phone the number that's provided, but that number isn't working. Nobody rep**** to my emails. It's officially 1 month and still haven't received any response or my products from them. I want my money or products as it was said in the advert 3-5 days for delivery