Lost over R500

So I was ****med out of about R530 by this company - and I fear I will never see the hair products or that money ever again. I ordered a whole collection from them on 26 November; and all I have to show for it is a long line of one sided communication, with sp**** response from them, most of it just lies. The red flags I should have seen before buying from them: (1) the number on their site does not work (2) they don't respond to emails (3) their returns policy uses dollars as a currency, and yet it is a South African company.

They said it was going to arrive on so many different dates, it never has. They said it would be delivered to me today, but they wouldn't give me a tracking number. I managed to get the courier name from them and when I called the courier - they had no idea what I was talking about, and no package was on its way to me. I reported them to the consumer protection ombud - but the problem is that the ombud can only use the number on their site (the one that doesn't work) and their email (the one they don't respond to).

Unless you enjoy having little to no recourse from a company that in hindsight does actually look like a ****; I suggest buying other hair products.