AM
Andiswa M

1 reviews | Active since Sept 2020

11 Sept 2020, 15:53

Havent recieved my Order #6586

Eco essentials doesn't even deserve a star. Their service is very bad and their contact no. Doesn't go through . Their online website may look so legit and up to date but really their nothing but a **** , they have everything in order even good reviews on the site including ways to pay that make it look legit but really their a **** , I made an order on the 29 Aug and received an email and AND that my Order has been shipped , today marks the 10th business day and I haven't received any email to explain whats happening or why their hass been a delay as ther shipping policy states that the products are delivered 2-7 days after being shipping . I'm very dissapointed as I had trusted in them .

0
Replies (5)
Eco Essentials
Eco Essentials's reply13 Sept 2020, 16:17
Official
My sincere apologies for the delay and inconvenience. Please provide me with your order number so that I may assist.
AM
Andiswa M's update14 Sept 2020, 08:03
Reviewer Update
#6586
Eco Essentials
Eco Essentials's reply15 Sept 2020, 19:20
Official
I will follow up on your order and email you the tracking details.

AM
Andiswa M's update18 Sept 2020, 13:16
Reviewer Update
I still haven't received any tracking details as said that you will email it to me and still hasn't been any delivery yet. If nothing is going to be done about my Order may I request a refund
AM
Andiswa M's update26 Sept 2020, 00:39
Reviewer Update
And again we still havent been gelped in any way. I stil havent recieved and tracking details or Refund or the product .