Eco essential does not provide hair products but only *****s your money

17 April 2020 i made the biggest mistake of my life. I decided that I would like to support south african business during the pandemic that the world was going through and also get natural products for my hair, little did i know that i will be giving away money.

I was sensitive to the fact that the country was under lockdown and certain services would resume as and when the president announced.

1 May 2020 deliveries were back and based on email communication with Bonnie (i don't know if she is the owner or just the representative) that from the 4th of May they will be delivering. I was told that my delivery would arrive between 2-7 days. 7 days past and nothing was delivered. 18 May 2020 i got an email saying that my order is being dispatched, it's the 2nd of June 2020 and still nothing has been delivered. What is even worse Bonnie is no longer responding to emails, eco essential telephone number is not available when dialed. I have tried Twitter, Facebook and Instagram to get hold of them and get a refund NO ONE IS RESPONDING. Such service is really appalling, clearly they are not providing service but *****ing people's money during this hard time.

Anyone out there who wants to support them, think twice before you just give them your hard earned money. Companies/people who runs such companies should not be supported at all