CN
Chrissy N

1 reviews | Active since Aug 2020

20 Aug 2020, 12:24

ANGRY CUSTOMER

I placed an order on 17 July 2020, amount of R500. I have been sending emails and WhatsApp messages following on my order but till today no delivery. I have asked for the refund but still no joy. This company keep on sending me emails regarding their discounts, when i respond to those email asking about my order no one reply. Their contact number not working. At this point i want my MONEY BACK. Please Eco Essentials don't respond with those sincere apologies messages, you've send enough already. All i want it's my money now.

0
Replies (5)
Eco Essentials
Eco Essentials's reply20 Aug 2020, 14:02
Official
My sincere apologies for the delay and inconvenience.  Please provide me with your order number so that I may assist.
CN
Chrissy N's update21 Aug 2020, 15:45
Reviewer Update
#6302. I did send you via WhatsApp 2 weeks back and you promise 2-3 working days. And last week you said I'll receive the tracking number via email till now nothing...i want my money.
Eco Essentials
Eco Essentials's reply21 Aug 2020, 17:08
Official
Please provide me with the banking details for the refund.
CN
Chrissy N's update24 Aug 2020, 10:17
Reviewer Update
Banking details sent via WhatsApp number that you provided. I want my money.
Eco Essentials
Eco Essentials's reply24 Aug 2020, 13:23
Official
You will receive a notification once the refund has been processed.