Worst service I have ever experienced

I have tried numerous times to move a booking date and they just never get back to me to do it.

And I have now been told that two twin-bed rooms on my booking were cancelled without my permission and I was not refunded. I cannot get hold of your customer service most times I call and when I do get hold of someone they say they will call me back and then they never call me. Absolutely pathetic service from Touch Down Group.

I will be lodging a claim with the small claims court because this is most definitely against the CPA and your refusal to assist me.