Still waiting for my refund
I cancelled after joining for 4 days and Dawn Croucamp promised me my refund this Friday which was a bold like. When I call to speak to her I'm being ignored and directed to different people who can't help. Now that Dawn has been caught in a lie she ignores my emails and my calls. I want my refund so I can have nothing to do with this messy company. If you can ***** from me there's no telling how many people you've ****** from. I want my refund
Dear Caroline Matt,
Thank you for bringing your experience to our attention.
We can assure you that all our clients as well as potential clients are valued and this is surely not the service we intend to provide to our client.
On investigation I found that your refund was processed on 4/12/2017.
We sincerely apologise for the inconvenience and frustration experienced.
Should you have any additional queries, do not hesitate to contact us.
Kind regards
Touch Down Group Customer Services
Dear Caroline Matt,
Thank you for bringing your experience to our attention.
We can assure you that all our clients as well as potential clients are valued and this is surely not the service we intend to provide to our client.
On investigation I found that your refund was processed on 4/12/2017.
We sincerely apologise for the inconvenience and frustration experienced.
Should you have any additional queries, do not hesitate to contact us.
Kind regards
Touch Down Group Customer Services