Refund
<p>I joined touch down group after 3 day i decided to cancel because i had a better offer and send them an email on the 20th May to cancel and refund but up to now no refund . The lady in the name of Sharon wl take you from pillar to post while i was informed that she is the 1 dealing with my problem. Filled all their 5 days cancellation form and to confirm my account for 2 months nw no refund. Are these people for real or just there to **** people . Im so disappointed on their poor service.</p>
Dear Mrs Nyambi,
Thank you for your post. We will investigate on this matter and revert back to you as soon as possible.
Kind regards
Touch Down Group Client Services
Best regards,
Dear Mrs Nyambi,
Thank you for your post. We will investigate on this matter and revert back to you as soon as possible.
Kind regards
Touch Down Group Client Services
Best regards,
Dear Mrs Nyambi,
Thank you for the inquiry. We investigated on the matter and can confirm that your refund was processed today.
We would like to thank you for the interest shown in our product and are disappointed that we could not be of service to you. We do hope that in the future you would reconsider and invest in what would only be a great relationship with Touch Down and that we are able to send you on many memorable holidays to spend with family and loved ones.
Touch Down wishes you well.
Kind regards
Touch Down Group Client Services
Best regards,
Dear Mrs Nyambi,
Thank you for the inquiry. We investigated on the matter and can confirm that your refund was processed today.
We would like to thank you for the interest shown in our product and are disappointed that we could not be of service to you. We do hope that in the future you would reconsider and invest in what would only be a great relationship with Touch Down and that we are able to send you on many memorable holidays to spend with family and loved ones.
Touch Down wishes you well.
Kind regards
Touch Down Group Client Services
Best regards,
Thank you very much.
Thank you very much.