1 reviews | Active since Jan 2018
NO SERVICE DELIVERY!!!
Persisted calling touchdown from last year December 2017, they so happened to be closed and moved offices i then got a number ********** 000 which does not work and the voice message states that our offices are closed. Rather refund me all the money i spend on you guys in the last 2 years as i am paying for this service for nothing. Really horrible customer service!!!!!!!!! I suggest you guys attend some courses and learn how to service customers.
Dear Mr Methar,
Thank you for bringing your frustration to our attention. We would like to try and assist you with your query and would therefore appreciate if you could kindly provide us with your id number / client number to be able to investigate and get someone to contact you accordingly.
Please note that although our office were closed we have standby assistance available for the different departments during this time. We usually also notify clients by means of a newsletter of our intention to close during the festive period.
Kind regards
Touch Down Customer Services
Dear Mr Methar,
Thank you for bringing your frustration to our attention. We would like to try and assist you with your query and would therefore appreciate if you could kindly provide us with your id number / client number to be able to investigate and get someone to contact you accordingly.
Please note that although our office were closed we have standby assistance available for the different departments during this time. We usually also notify clients by means of a newsletter of our intention to close during the festive period.
Kind regards
Touch Down Customer Services
Dear Mr Methar,
I would just like to confirm that your query has been resolved by Rakesh Kara in our Zoltac Lifestyle Department.
Should you have any additional queries, do not hesitate to contact us.
Thank you
Touch Down Customer Service
Dear Mr Methar,
I would just like to confirm that your query has been resolved by Rakesh Kara in our Zoltac Lifestyle Department.
Should you have any additional queries, do not hesitate to contact us.
Thank you
Touch Down Customer Service