Making Holiday Club sales on a lie

We again bought a Holiday Club upgrade from Jabulani Duma based on a number of pre-sales agreements.<br> <br> There are a few that are already broken. These notes were even written as comments on the contract. If the correct version of the contract has been submitted they must be clearly visible. One NOT NEGOTIABLE condition was that we would get a local holiday In December. The other was that the instalment would start only in September (This started in July)..<br> <br> We have called Jabulani no less than 20 times and left countless voice messages, sms and emails.<br> <br> The only help we have had is from Esther Engelbrecht. She HAS given Jabu the messages -ignored.<br> <br> The Dec Holiday is NON-negotiable and was a pre-condition to our agreement. Don't tell us that we don't have enough points for the booking - WE KNEW THAT - that's why we wanted to get a holiday as an upgrade incentive.<br> <br> Please sort this out asap. In the 2 months we have wasted trying to get hold of Jabulani, prices have gone up and places are booked. Between Holiday Club and the agency - make a plan asap. We escalated to member agent [Email Removed] cc Holiday Club member services - No response.